Your privacy matters to us. This Privacy Policy explains exactly what personal information r98 collects from Pakistan players, why we collect it, how it is used and stored, and what rights you have over your own data. Please read this page carefully before creating an account.
Six things Pakistan players most commonly want to know about how r98 collects and protects personal information.
r98 does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Your data exists on our systems solely to operate your account and deliver the r98 service — nothing else. This applies to your name, CNIC details, payment records and gameplay history.
All financial transactions on r98 — whether you deposit via JazzCash, Easypaisa, Raast or bank transfer — are processed over encrypted connections. We do not store your full card or wallet credentials on our servers. Payment data is handled directly by our certified payment processing partners.
Pakistan players on r98 have the right to request a copy of the personal data we hold about them at any time. You can also request corrections to inaccurate information or ask us to delete data where we no longer have a legitimate reason to keep it. Contact our support team to make any of these requests.
r98 uses cookies and similar tracking technologies to keep you logged in, remember your preferences and understand how players navigate the platform so we can improve it. We use strictly necessary cookies and optional analytics cookies. You can manage your cookie preferences through your browser settings at any time.
r98 may send you promotional communications about new games, bonus offers and platform updates, but only if you have opted in to receive them. You can unsubscribe from marketing emails at any time through the link at the bottom of any r98 email or by updating your communication preferences in your account settings.
r98 applies technical and organisational security measures to protect your personal data against unauthorised access, loss or disclosure. This includes encrypted data transmission, secure server infrastructure, access controls and regular security reviews. If a data breach occurs that affects your rights, we will notify you promptly.
r98 is an online gaming platform available at r98.live, offering Pakistan players access to a wide range of entertainment including Slot Games, Live Casino, Bingo, Fish Games and regular promotional offers. When you create an account and use the r98 platform, r98 acts as the data controller responsible for the personal information you provide.
This Privacy Policy applies to all users of the r98 platform, including registered account holders and visitors browsing the site without an account. It covers all personal data collected through the r98 website and any related communications such as support emails and promotional messages.
This Privacy Policy should be read alongside the r98 Terms and Conditions. Together, these documents form the complete agreement between you and r98 regarding your account and use of the platform.
r98 collects personal information in two ways: information you provide directly when registering or using the platform, and information collected automatically during your visits.
Information you provide directly:
Information collected automatically:
r98 only collects the information that is necessary to operate your account, process your transactions and comply with platform security requirements. We do not collect more data than we need.
r98 uses the personal information we collect for the following specific purposes:
r98 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by applicable obligations.
All financial transactions on r98 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, bank transfer or card payment, certain payment details are necessarily transmitted as part of processing the transaction.
r98 works with certified payment processing partners to handle these transactions securely. Our payment partners process financial data on our behalf under strict contractual obligations that prohibit them from using your payment information for any other purpose.
Never share your JazzCash PIN, Easypaisa password or online banking credentials with anyone, including r98 support staff. r98 will never ask for these credentials directly. If you receive a message claiming to be from r98 and asking for payment credentials, please contact our support team immediately.
r98 does not sell, rent or trade your personal data. We may share your information with third parties only in the following limited circumstances:
All third parties with whom r98 shares personal data are required to maintain appropriate security standards and are prohibited from using your data for purposes beyond those specified in their agreements with r98.
r98 uses cookies — small text files stored on your device by your browser — and similar tracking technologies to operate the platform and improve your experience. The table below explains the types of cookies r98 uses:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Keep you logged in, maintain your session, process transactions and ensure the platform functions correctly. | No — these are required for the platform to work. |
| Functional | Remember your preferences such as language settings, game display options and notification choices. | Yes — disabling these may affect your experience. |
| Analytics | Collect anonymised data about how players navigate r98 — pages visited, session duration and feature usage — to help us improve the platform. | Yes — opt out through your browser settings. |
| Security | Detect unusual login behaviour, prevent fraud and protect your account from unauthorised access. | No — these are essential for account security. |
You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary or security cookies will affect your ability to log in and use the r98 platform normally.
r98 retains your personal data for as long as your account is active and for a reasonable period afterwards to meet security, audit and compliance obligations. Specific retention periods are as follows:
When personal data is no longer required, r98 securely deletes or anonymises it so that it can no longer be associated with your identity. If you request account deletion, r98 will remove your personal data subject to any retention obligations that require us to keep certain records.
As a player on r98, you have the following rights regarding your personal data. To exercise any of these rights, contact the r98 support team with your request and your registered account details.
You can request a copy of the personal data r98 holds about you at any time. We will provide this in a clear, readable format within a reasonable timeframe.
If any personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update many details directly in your account settings.
You can request that r98 delete your personal data where we no longer have a legitimate reason to retain it. Note that some data must be kept to meet security and audit obligations even after account closure.
You can ask r98 to limit how we use your data in certain circumstances — for example while a correction request is being reviewed or where you have objected to a particular use of your data.
Where r98 processes your data based on your consent — such as for marketing emails — you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
You can request that r98 provides your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.
r98 aims to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will notify you of the extended timeline. There is no charge for making a data rights request.
r98 takes the security of your personal data seriously. We apply a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration or disclosure.
While r98 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password for your r98 account and never share your login credentials with anyone.
If you suspect that your r98 account has been accessed without your permission, contact our support team immediately. We can temporarily suspend your account while the matter is investigated to prevent further unauthorised activity.
r98 is strictly an adult platform intended for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a minor has accessed r98 and provided personal information, we will take immediate steps to close the account and delete the associated data once this is brought to our attention.
If you are a parent or guardian and believe that someone under 18 in your care has registered on r98, please contact our support team immediately. We take underage access very seriously and will act promptly on any such report.
For more information on tools available to help prevent underage access to online gaming platforms, please visit our Responsible Gaming page.
r98 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make changes, the updated policy will be posted on this page with a new "Last Updated" date at the top.
For material changes that significantly affect how we use your personal data, r98 will make reasonable efforts to notify active players by email or through an in-platform notification. Your continued use of the r98 platform after a change is posted constitutes your acceptance of the revised Privacy Policy.
We recommend checking this page periodically, particularly before making a deposit or claiming a promotion, to ensure you are comfortable with how r98 handles your data.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or have concerns about how r98 handles your personal information, our support team is available around the clock to assist you.
You can reach the r98 team via the live chat feature on the platform or by emailing the support address listed in the footer of this page. When contacting us about a data matter, please include your registered account email address so we can locate your records efficiently.
For questions about responsible gaming, self-exclusion or deposit limits, please visit our dedicated Responsible Gaming page, or contact support and a member of the team will guide you through the available options.
For general questions about your account, payments or game rules, the FAQ page covers the most common topics and may resolve your query without needing to contact us directly.
r98 support is available 24 hours a day, 7 days a week, including Pakistan public holidays. We aim to respond to all data-related queries as a priority.
Now that you know how r98 protects your personal data and PKR transactions, you can enjoy Slots, Live Casino, Bingo and Fish Games with complete peace of mind. Create your free account today and deposit in PKR via JazzCash or Easypaisa.