Player Safety & Wellbeing

Responsible Gaming – Play Safe on r98

Gaming on r98 is meant to be a fun, enjoyable way to spend your spare time — whether you are following the cricket season, checking out new slots or playing live casino. But it is important to stay in control. This page explains the tools r98 provides and the steps you can take to make sure your gaming stays within healthy limits.

Tools Built Into Your Account
Adults 18+ Only
Support Available 24/7

Gaming Should Always Be Enjoyable

At r98, we genuinely care about the wellbeing of every Pakistan player on our platform. Online gaming — whether it is slots, live casino, bingo or fish games — is entertainment, nothing more. It should never be seen as a way to make money, recover losses or sort out financial pressure.

The vast majority of players on r98 enjoy the platform within healthy limits. They set a budget, they play with what they can comfortably afford to lose, and they treat it the same way they would treat going to a cinema or watching a PSL match with friends — as a form of entertainment that costs a known, fixed amount.

For those who feel their habits are starting to get away from them, r98 has a full set of responsible gaming tools built directly into every player account. These tools are available at any time, cost nothing to use, and take effect immediately — no waiting periods, no questions asked.

All responsible gaming tools on r98 are accessible directly from your account settings. You do not need to contact support to set a deposit limit, request a cooling-off period or activate self-exclusion — you can do it yourself in seconds.

18+
Minimum age to play on r98
24/7
Support availability for all players
4
Built-in player protection tools
Quick Reminders
Gaming is entertainment, not income

Every PKR you deposit should be money you are comfortable losing entirely. Never deposit funds you cannot afford to part with.

Never chase losses

If you have hit your budget for the session, stop. Depositing more to try to win back what you have lost is one of the clearest signs of a problem.

Take regular breaks

Set session reminders so that you know how long you have been playing. Stepping away for a while keeps gaming in its proper place.

Keep gaming separate from daily life

Avoid gaming when you are stressed, tired or upset. Decisions made in those states rarely reflect what you actually want to do with your money.


Responsible Gaming Tools on r98

Every r98 player account comes with these tools built in. They are free, immediate and entirely in your hands.

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Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit into your r98 account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit at any time — increases take a cooling-off period to come into effect, giving you time to reconsider.

Takes Effect Instantly
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Session Time Reminders

Set a time limit for each gaming session. When your chosen time is up, r98 will display a notification reminding you that you have reached your session limit. You stay in control of whether to continue or log out — the reminder is there to keep you aware of how long you have actually been playing.

Always Available
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Loss Limits

Define the maximum amount in PKR that you are comfortable losing within a set time period. If your net losses reach that threshold, r98 will pause further gaming activity for that period. This is one of the most effective tools for staying within a budget you have decided on in advance, before a session starts.

Takes Effect Instantly
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Cooling-Off Period

If you feel you need a short break from gaming without committing to a full exclusion, a cooling-off period lets you temporarily suspend access to your r98 account for a period ranging from 24 hours to several weeks. Your account and balance are fully preserved — you simply cannot log in or deposit during the chosen period.

Activate in 1 Click
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Self-Exclusion

For players who feel they need a longer break or are concerned their gaming has become problematic, self-exclusion allows you to close access to your r98 account for an extended period — from several months up to a permanent exclusion. Any remaining balance will be returned to your registered JazzCash, Easypaisa or bank account.

Permanent Option Available
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Reality Checks

Enable periodic reality check pop-ups that show you exactly how long you have been in your current session and your net win or loss position during that time. These are short, non-intrusive prompts that appear at intervals you choose. They are particularly useful if you tend to lose track of time when playing slots or live casino.

Fully Customisable

Is Gaming Becoming a Problem?

For most players, online gaming stays exactly where it should be — a hobby that fits comfortably into daily life alongside work, family, cricket and everything else. But sometimes habits shift without us noticing. Here are some signs that gaming may be moving from entertainment into something that needs attention.

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    Spending more PKR on deposits than you originally planned, or depositing more than once in a session to continue after losing.
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    Thinking about gaming during work, family time or other activities — finding it hard to focus on anything else.
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    Feeling irritable, restless or anxious when you are not able to play or when you try to cut down.
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    Chasing losses — depositing more money to try to win back what you have already lost, rather than stopping for the day.
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    Borrowing money or using funds meant for household expenses, bills or family needs to fund gaming sessions.
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    Hiding gaming activity from family members or feeling the need to lie about how much time or money has been spent.
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    Continuing to play even after deciding to stop, or repeatedly failing to stick to the budget or time limits you set for yourself.

Recognising any of these patterns in yourself is not a sign of weakness — it is the first and most important step. Use the self-exclusion tool in your account or contact r98 support and our team will help you activate the right protection immediately.

Tips for Staying in Control

The players who get the most out of r98 over the long run are the ones who keep it simple and stick to a few straightforward habits. None of these require willpower or discipline — they are just small choices that make gaming more enjoyable and sustainable.

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Set a Monthly Budget

Decide on a fixed PKR amount per month before you deposit anything. Treat it the same as any other entertainment expense.

Use Session Timers

Enable the session reminder feature in your account so you always know exactly how long you have been playing.

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Play for Fun, Not Profit

Slots, live casino and bingo are built around entertainment. Wins are a bonus, not the goal. Any session that was fun is a good session.

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Avoid Playing Under Stress

If you have had a tough day at work or an argument at home, give yourself some time before opening the app. Emotional gaming rarely ends well.

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Know When to Log Out

When you have hit your limit — whether it is time or budget — close the app and do something else. Tomorrow's sessions are always there.

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Keep It Private From Minors

If children have access to your device, log out properly and do not save login details. r98 is strictly for adults aged 18 and above.


How to Activate Your Protection Tools

Setting up responsible gaming limits on r98 takes less than two minutes. Here is exactly how to do it.

Setting Limits in Your Account
1
Log in to Your r98 Account

Open r98.live on your browser and log in with your registered email address and password. All responsible gaming settings are available to logged-in players only.

2
Go to Account Settings

Click on your profile icon or username in the top navigation area. From the dropdown menu, select "Account Settings" or "Responsible Gaming" — depending on your account view.

3
Select the Tool You Need

Choose from Deposit Limits, Loss Limits, Session Reminders, Cooling-Off Period, Self-Exclusion or Reality Checks. Each option has a clear explanation of what it does before you activate it.

4
Set Your Preference and Confirm

Enter your chosen limit amount in PKR or your preferred time period, then confirm. Restrictions that reduce your access take effect immediately. Increases to limits include a review period.

5
Contact Support If You Need Help

If you are having trouble finding the settings or want to activate self-exclusion urgently, contact the r98 support team via live chat. Our team is available 24 hours a day, every day of the week.

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Need Immediate Help?

If you are in a moment where you feel you cannot stop yourself from gaming and want your account restricted right now, the fastest thing to do is contact r98 live chat support and say: "I need self-exclusion activated immediately."

Our support team will activate a temporary account restriction while you complete the formal self-exclusion process, so you are protected from the moment you ask.

Underage Protection

r98 is strictly for adults aged 18 and above. We verify age during the account registration process. If you suspect that a minor in your household has registered on r98 or accessed your account, contact our support team immediately.

If you share a device with younger family members, we strongly recommend:

  • Always logging out of r98 after each session
  • Not saving your r98 password in the shared browser
  • Setting up a separate browser profile that only you use
  • Using device parental controls to restrict access to gaming websites when appropriate

Responsible Gaming FAQ

Answers to the questions Pakistan players most commonly ask about responsible gaming tools and account protection on r98.

Yes. r98 allows you to set daily, weekly and monthly deposit limits in PKR directly from your account settings. Once the limit is active, r98 will decline any deposit attempts that would exceed your chosen cap for that period. You can reduce your limit at any time and it takes effect immediately. If you want to increase your limit, a cooling-off period applies before the increase comes into effect.

If you activate self-exclusion, any remaining PKR balance in your r98 account will be returned to your registered withdrawal method — whether that is JazzCash, Easypaisa, Raast or your linked bank account. The withdrawal is processed in line with r98's standard withdrawal procedures. You will not lose any funds you have not already spent in games.

A cooling-off period is a short, temporary break — typically from 24 hours up to a few weeks. Your account is paused and you cannot log in or deposit, but it is fully restored automatically when the period ends. Self-exclusion is a longer-term measure, ranging from several months to a permanent closure. Self-exclusion requires a formal process to reverse and is designed for players who need a more serious break from gaming.

Yes. You can enable session time reminders and reality checks from your account settings. Reality checks appear as brief on-screen prompts at intervals you choose — for example every 30 minutes. They show you how long you have been playing and your current net win or loss for the session. Session reminders notify you when a pre-set amount of time has elapsed. Both features are optional and fully customisable.

You can opt out of all promotional communications from r98 at any time. The easiest way is to click the unsubscribe link at the bottom of any marketing email from r98. You can also update your communication preferences directly in your account settings under the notifications section. Opting out means you will no longer receive emails about bonuses, promotions or new games — your account and support-related communications are not affected.

Yes. r98 is strictly an adult platform and requires all players to be at least 18 years of age. Age verification is part of the account registration and account verification process. If r98 has reason to believe that a registered account belongs to someone under 18, the account will be suspended immediately and any balance held pending investigation. If you know of a minor who has accessed r98, please contact our support team straight away.

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Ready to Play Responsibly on r98?

Set your budget, activate your limits and enjoy Slots, Live Casino, Bingo and Fish Games on r98 — all in PKR via JazzCash or Easypaisa. Gaming should always be fun. The tools are here to keep it that way.

Deposit limits available Session reminders built in 18+ only — adults only 24/7 support available